Student Technology Help Desk at HWC

Mission Statement

The mission of the Harold Washington College (HWC) Student Technology Help Desk is to support students in using technology for their academic success.

HWC Student Technology Help Desk Hours of Operation:

• Monday thru Thursday: 10:00am to 4:00pm
• Friday, Saturday and Sunday: Closed

HWC Student Technology Help Desk Contact Information:

• Walk-In: Room 404
• Telephone: 312.553.3032 (we can provide technical assistance over the telephone)
• Email: hwc-studenthelp@ccc.edu

Note: Our Help Desk staff can assist you via email. We will respond within 48 business hours to assist you with your request. Be sure to provide the issue, an e-mail address and/or phone number.

The Harold Washington College Student Technology Help Desk can assist you with:

• Password resets
• Student email
• Blackboard
• Free college wi-fi
• Laptop configurations

Keep checking with the Student Technology Help Desk, as our list keeps growing.

Student Technology Help Desk Location - Open Computer Lab (Room 404)

Students may stop into the Open Computer Lab during the hours of operation listed above. Our staff is happy to assist students with your technology needs.